After a Take is completed, you can leave a review and report any issues directly in the app.
Reviews help build trust and make it easier for others to choose who to work with.
Leaving a review
Once payment is approved, you’ll be asked to rate your experience.
You can:
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Give a 1–5 star rating
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Write a short comment
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Share what went well or what could be improved
Reviews are visible on the Taker’s profile and help other Posters make better decisions.
Reporting an issue
If something didn’t go as expected:
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Open the Take
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Tap Report a Problem / Get help
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Choose a reason
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Add a short explanation and any evidence (photos, screenshots, chat messages)
What happens next
Once an issue is reported:
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Both the Poster and Taker can share their side
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Our support team reviews everything carefully
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We make a fair decision based on the agreement, communication, and evidence
Possible outcomes
Depending on the situation, we may:
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Issue a full refund to the Poster
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Release full payment to the Taker
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Split the payment between both parties
How long does it take?
Most issues are resolved within a few business days, depending on the complexity.
Tip
Keep all communication inside the app. It makes it much easier for us to understand what happened and resolve things fairly.